Ecommerce Internship

We are looking for an Ecommerce Intern who is passionate, hardworking, detail oriented and a creative thinker to join our Ecom Team. This internship is unpaid so candidates must be able to receive academic credit. To apply please send your resume to internship@tanyataylor.com.

 

GOALS

  • Better understanding of how ecommerce works at a small but fast-growing contemporary fashion company
  • Learn how a small core team collaborates within different departments including marketing, sales, and logistics
  • Learn qualitative and quantitative tools and metrics of a role in ecommerce
  • Familiarize yourself with common industry platforms and software, such as RLM, Zonos, Kustomer, and Shopify

 

RESPONSIBILITIES

ECOMMERCE OPS

  • Assist in the creation of products and image uploads
  • Assist in the merchandising of site
  • Support roll out of new site features
  • Assist in inventory management in inventory management software
  • Work to identify gaps in E-commerce product offering

 

BUSINESS ANALYSIS

  • Pull weekly reporting on our E-commerce sales
  • Pull weekly reporting on E-commerce returned orders & share insights as needed
  • Provide weekly product selling documents
  • Provide weekly email reports

 

CUSTOMER RETENTION

  • Customer communication
  • Communicate with our warehouse and logistics team to resolve outstanding issues
  • Support implementation of customer loyalty program

 

LEARNING

  • Excel- VLOOKUPS, Pivot tables, shortcuts
  • Professional organization- how to organize your email, your desktop etc.
  • Shopify- all aspects of Shopify that an E-commerce manager uses
  • Klaviyo (email platform)- how to segment lists, how to create emails
  • Paid media platforms
  • Google Analytics
  • 3d party platforms- RLM, Kustomer, Zonos

 

 

PREFERRED REQUIREMENTS

  • Working knowledge of Microsoft Office Suite with proficiency in Excel
  • Eager to learn and analytically-inclined
  • Flexible work hours, but should be available 2 half days per week

 

 

LOCATION: Remote work due to health and safety measures around COVID-19